Putting the Right people in the Right Place
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Privacy Policy of Dome United
Dome United staffing operates the DomeUnitedstaffing.com , which serves as the platform for our station, website, and app. This page is intended to inform visitors about our policies regarding the collection, use, and disclosure of Personal Information for those who choose to use our Service, the DomeUnitedstaffing.com website.
By using our Service, you agree to the collection and use of information as outlined in this policy. The Personal Information we collect is utilized for providing and enhancing the Service, and we commit not to use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy hold the same meanings as in our Terms and Conditions, accessible at DomeUnitedstaffing.com, unless otherwise defined in this Privacy Policy
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Information Collection and Use
For an improved user experience while using our Service, we may request certain personally identifiable information, including but not limited to your name, phone number, and postal address. This information is used to contact or identify you.
Log Data
When you visit our Service, we collect Log Data, which includes information sent by your browser, such as your computer's Internet Protocol ("IP") address, browser version, visited pages, time and date of your visit, time spent on those pages, and other statistics.
Cookies
Our website uses "cookies" to collect information and enhance our Service. You can choose to accept or refuse these cookies, but please note that refusing may limit some portions of our Service.
Service Providers
Third-party companies and individuals may be employed to facilitate our Service, provide it on our behalf, perform related services, or assist in analyzing how our Service is used. These third parties have access to your Personal Information for the sole purpose of performing tasks on our behalf.
Security
While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission or electronic storage is 100% secure. We cannot guarantee absolute security.
Links to Other Sites
Our Service may contain links to other sites not operated by us. We recommend reviewing the Privacy Policy of these external websites, as we have no control over their content, privacy policies, or practices.
Children's Privacy
Our Service does not address individuals under the age of 18, and we do not knowingly collect personal identifiable information from children under 18. If we discover that a child under 18 has provided us with personal information, we promptly delete it from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy, and we advise you to review this page periodically for any changes. Changes are effective immediately upon posting on this page.
Contact Us
For any questions or suggestions about our Privacy Policy, feel free to contact us at [email protected].
Dome United Messaging Policy
Last Updated: December 8, 2023
This Messaging Privacy Policy applies to SMS, MMS, Chat, and WhatsApp messaging channels. We all expect that the messages we want to receive will reach us, unhindered by filtering or other blockers. An important step Dome United and our customers can take to make that expectation reality is to prevent and eliminate unwanted messages. Towards that end, we strive to work with our customers so that messages are sent with the consent of the message recipient, and that those messages comply with applicable laws, communications industry guidelines or standards, and measures of fairness and decency.
This principle is central to Dome United's Acceptable Use Policy.
Dome United Messaging
Dome United treats all messaging transmitted via Dome United’s platform - regardless of use case or phone number type (e.g., long code, short code, or toll-free) - as Application-to-Person (A2P) messaging. All A2P messages originating from Dome United are subject to this Messaging Policy, which covers rules and/or prohibitions regarding: Consent ("opt-in"); Revocation of Consent ("opt-out"); Sender Identification; Messaging Usage; Filtering Evasion; and Enforcement.
This policy applies to all customers who use Dome United’s messaging channels. If you provide your own end users or clients with the ability to send messages through Dome United, for example as an ISV (Independent Software Vendor), you are responsible for the messaging activity of these users. You must ensure that any messaging activity generated by your users is in compliance with Dome United policies.
Consent / Opt-in
What Is Proper Consent? Consent can't be bought, sold, or exchanged. For example, you can't obtain the consent of message recipients by purchasing a phone list from another party. Aside from two exceptions noted later in this section, you need to meet each of the consent requirements listed below. If you are a software or platform provider using Dome United’s platform for messaging within your application or service, you must require your customers to adhere to these same requirements when dealing with their users and customers.
Consent Requirements Prior to sending the first message, you must obtain agreement from the message recipient to communicate with them - this is referred to as "consent," you must make clear to the individual they are agreeing to receive messages of the type you're going to send. You need to keep a record of the consent, such as a copy of the document or form that the message recipient signed, or a timestamp of when the customer completed a sign-up flow. If you do not send an initial message to that individual within a reasonable period after receiving consent (or as set forth by local regulations or best practices), then you will need to reconfirm consent in the first message you send to that recipient. The consent applies only to you, and to the specific use or campaign that the recipient has consented to. You can't treat it as blanket consent allowing you to send messages from other brands or companies you may have, or additional messages about other uses or campaigns. Proof of opt-in consent should be retained as set forth by local regulation or best practices after the end user opts out of receiving messages.
Alternative Consent Requirements While consent is always required and the consent requirements noted above are generally the safest path, there are two scenarios where consent can be received differently.
Contact initiated by an individual If an individual sends a message to you, you are free to respond in an exchange with that individual. For example, if an individual texts your phone number asking for your hours of operation, you can respond directly to that individual, relaying your open hours. In such a case, the individual’s inbound message to you constitutes both consent and proof of consent. Remember that the consent is limited only to that particular conversation. Unless you obtain additional consent, don't send messages that are outside that conversation.
Informational content to an individual based on a prior relationship You may send a message to an individual where you have a prior relationship, provided that individual provided their phone number to you, and has taken some action to trigger the potential communication, and has not expressed a preference to not receive messages from you. Actions can include a button press, alert setup, appointments, or order placements. Examples of acceptable messages in these scenarios include appointment reminders, receipts, one-time passwords, order/shipping/reservation confirmations, drivers coordinating pick up locations with riders, and repair persons confirming service call times. The message can't attempt to promote a product, convince someone to buy something, or advocate for a social cause.
Periodic Messages and Ongoing Consent If you intend to send messages to a recipient on an ongoing basis, you should confirm the recipient’s consent by offering them a clear reminder of how to unsubscribe from those messages using standard opt-out language (defined below). You must also respect the message recipient’s preferences in terms of frequency of contact. You also need to proactively ask individuals to reconfirm their consent as set forth by local regulations and best practices.
Identifying Yourself as the Sender Every message you send must clearly identify you (the party that obtained the opt-in from the recipient) as the sender, except in follow-up messages of an ongoing conversation.
Opt-out
The initial message that you send to an individual needs to include the following language: “Reply STOP to unsubscribe,” or the equivalent using another standard opt-out keyword, such as STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT. Individuals must have the ability to revoke consent at any time by replying with a standard opt-out keyword. When an individual opts out, you may deliver one final message to confirm that the opt-out has been processed, but any subsequent messages are not allowed. An individual must once again provide consent before you can send any additional messages.
Usage Limitations Content
We Do Not Allow The key to ensuring that messaging remains a great channel for communication and innovation is preventing abusive use of messaging platforms. That means we never allow some types of content on our platform, even if our customers get consent from recipients for that content. Dome United’s Acceptable Use Policy prohibits sending any content that is illegal, harmful, unwanted, inappropriate, objectionable, confirmed to be criminal misinformation, or otherwise poses a threat to the public, even if the content is permissible by law. Other prohibited uses include: Anything that is illegal in the jurisdiction where the message recipient lives.
Examples include, but are not limited to:
Cannabis. Messages related to cannabis are not allowed in the United States as federal laws prohibit its sale, even though some states have legalized it. Similarly, messages related to CBD are not permissible in the United States, as certain states prohibit its sale. Dome United defines a cannabis message as any message which relates to the marketing or sale of a cannabis product, regardless of whether or not those messages explicitly contain cannabis terms, images, or links to cannabis websites.
Prescription Medication.
Offers for prescription medication that cannot legally be sold over-the-counter are prohibited in the United States. Hate speech, harassment, exploitative, abusive, or any communications that originate from a hate group.
Fraudulent messages. Malicious content, such as malware or viruses. Any content that is designed to intentionally evade filters (see below). Country-Specific Rules All messages should comply with the rules applicable to the country in which the message recipient lives, which can be found in our Country-Specific Guidelines.
Additionally, Dome United has Country Specific Requirements for select countries, which you should review prior to sending a message to recipients in or from those countries
